Terms of service
Terms of Service – Encouraia
Effective Date: January 31, 2026
This website is operated by Encouraia. Throughout the site, the terms “we,” “us,” and “our” refer to Encouraia. By accessing or using our website, including making a purchase, you agree to be bound by the following Terms of Service.
1. Use of Our Website
By using this website, you agree to:
- Use the site for lawful purposes only
- Provide accurate and complete information
- Not engage in fraudulent, abusive, or harmful activity
- Not interfere with the operation, security, or functionality of the website
We reserve the right to restrict or terminate access to the website if these terms are violated.
2. Products & Services
Encouraia offers:
- Physical products (printed journals and books shipped to your address)
- Digital products (instant download files)
All products are subject to availability. We reserve the right to:
- Limit quantities
- Refuse service
- Cancel orders
- Update product descriptions, availability, or pricing at any time
3. Pricing & Payments
All prices are listed in U.S. dollars (USD).
We reserve the right to modify pricing at any time without prior notice.
Payments are processed securely through trusted third-party providers. Encouraia does not store full payment details.
4. Order Accuracy
You agree to provide current, complete, and accurate account and purchase information.
We reserve the right to refuse, cancel, or limit orders that appear fraudulent, unauthorized, or in violation of these Terms.
5. Shipping & Delivery (Physical Products)
We offer shipping within the United States only.
Estimated delivery times are provided for convenience and are not guaranteed. Encouraia is not responsible for delays caused by:
- Shipping carriers
- Weather conditions
- High order volume
- Other external factors beyond our control
6. Digital Products
Digital products are delivered instantly after purchase and do not require shipping.
Due to the nature of digital content:
- All digital sales are final once accessed or downloaded
If you experience issues receiving or accessing your file, please contact us and we will assist you.
7. Returns & Refunds
Returns, refunds, and replacements are governed by our Refund & Return Policy.
Please review that policy for full details regarding eligibility, timeframes, and conditions.
8. Intellectual Property
All content on this website, including but not limited to:
- Text
- Images
- Designs
- Logos
- Graphics
is the property of Encouraia and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, or use any content without prior written permission.
9. User Submissions
If you submit reviews, feedback, or other content, you grant Encouraia a non-exclusive, royalty-free right to use, reproduce, and display such content for marketing and business purposes.
10. Third-Party Services
We may provide access to third-party tools, services, or links.
Encouraia is not responsible for the content, policies, or practices of any third-party websites or services.
11. Limitation of Liability
To the fullest extent permitted by law, Encouraia shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of data, revenue, or profits
- Website interruptions or technical issues
Use of this website is at your own risk.
12. Indemnification
You agree to indemnify and hold Encouraia harmless from any claims, damages, or expenses arising from your use of the website or violation of these Terms.
13. Governing Law
These Terms are governed by the laws of the United States and the State of North Carolina, without regard to conflict of law principles.
14. Changes to Terms
We may update these Terms of Service at any time. Changes will be posted on this page with an updated effective date. Continued use of the website constitutes acceptance of those changes.
15. Contact Information
Encouraia
Kannapolis, North Carolina, United States