Privacy policy
Privacy Policy – Encouraia
Effective Date: January 31, 2026
Encouraia (“we,” “us,” or “our”) operates this website, encouraia.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.
Information We Collect
Personal Information
When you make a purchase or attempt to make a purchase, we may collect:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely through third-party providers)
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Time zone
- Pages viewed and interactions
- Referring websites or search terms
How We Use Your Information
We use the information we collect to:
- Process and fulfill orders
- Communicate with you about your purchase
- Provide customer support
- Screen transactions for fraud or risk
- Improve our website and user experience
- Send marketing communications (only if you have opted in)
Sharing Your Information
We only share your information with trusted third parties necessary to operate our business, including:
- Shopify (our ecommerce platform)
- Payment processors
- Shipping and fulfillment providers
- Analytics tools (such as Google Analytics)
We do not sell, rent, or trade your personal information.
Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality
- Remember your preferences
- Analyze website traffic and performance
You can choose to disable cookies through your browser settings at any time.
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request corrections or updates
- Request deletion of your personal data
- Opt out of marketing communications
To exercise any of these rights, please contact us at:
📧 support@encouraia.com
Data Retention
We retain your personal information for as long as necessary to fulfill orders and comply with legal and business obligations, unless you request deletion.
Children’s Privacy
This website is not intended for individuals under the age of 13.
We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised effective date.
Contact Information
Encouraia
Kannapolis, North Carolina, United States